Frequently Asked Questions (FAQ) for Vitalis Air Ambulance
Vitalis Air Ambulance offers fast and reliable air medical transportation services, including emergency evacuations and repatriation services. We are equipped to handle critical care, trauma cases and complex medical situations.
Our response time is among the fastest in the industry. Once we receive a call, our team is ready to depart within a minimum timeframe, subject to flight regulations and weather conditions.
We use a fleet of medically equipped Learjet aircraft, which are equipped with the latest medical equipment and designed for stability and speed in various weather conditions.
Our medical teams are made up of experienced and certified professionals, including critical care physicians, nurses and paramedics, all specialized in providing high-quality in-flight medical care.
Yes, depending on the patient's medical condition, we generally allow one or two family members to accompany the patient. Please discuss this with our coordination team for specific arrangements.
Yes, one carry-on size suitcase and one personal item (purse, backpack, briefcase) are allowed on board.
Patient safety and comfort are our top priorities. Our aircraft are equipped with advanced medical equipment, and our medical team is trained to provide comprehensive in-flight care and monitoring.
Vitalis Air Ambulance operates on the American continent.
Yes, we have the ability to safely transport patients with infectious diseases, using specialized isolation units and protocols to ensure the safety of everyone on board.
You can request our services by calling our emergency hotline available 24/7 or through our website. Our coordination team will guide you through the process and gather all the information necessary to begin transportation.